Manning Support Services Inc.

Upcoming News

Volunteering is Back!

16 Jun 2020

MSS is an organisation founded on community volunteers. Volunteers are at the heart of everything we do, and we could not be more proud of the exceptional people who contribute their time and ask nothing in return. From admin in the office to assisting with client outings to helping host events, our volunteers make the most enormous positive difference in our services. Every volunteer shares the same passion for our mission: to enhance the quality of people’s lives by providing services which enable them to live with dignity and respect.

During the height of the COVID-19 pandemic restrictions, we temporarily closed down our volunteering program here at MSS. We felt this was the best way to keep our clients and volunteers safe. As restrictions are gradually easing, the latest advice confirms that volunteering can start up again and we could not be more excited. We have really missed all our volunteers, as have our clients. Now we can start welcoming back our existing volunteers and opening up our doors for new friendly faces, we just could not be happier.

If you are interested in joining our volunteering program and making a huge difference in your local community, please have a look at the below It’s Time flyer and get in touch today.

It’s Time

Volunteer Week 2020

20 May 2020

This month MSS has proudly been partaking in Volunteer Week from Monday 18 to Sunday 24 May. The theme this year is “Changing Communities. Changing Lives.”

We took part in the Wave for Volunteers initiative to say thank you to our hard working volunteers, and you can see our contribution below.

MSS was built on a strong volunteer workforce and we celebrate the exceptional contribution our volunteers make to our work on an ongoing basis. Volunteer Week is an important event to raise awareness and pay well deserved gratitude to the volunteers around the country. MSS was founded as a volunteer organisation in the late 1970s under the banner of Manning Counselling Service, which has evolved into the far-reaching service we know as MSS today. From day one MSS has relied and depended upon the goodwill and dedication of volunteers and this remains as true today as ever. With around 180 volunteers contributing thousands of hours to our essential services, the contribution of our volunteers is significant. Our mission is to enhance the quality of people’s lives by providing services which enable them to live with dignity and respect. The volunteers of  MSS assist us to deliver on that mission every single day and are an invaluable part of what we do.

Thank you MSS volunteers!

Wave for Volunteers 2020

Coronavirus (COVID-19)

16 Mar 2020

The World Health Organisation has announced that COVID-19 is a pandemic. We at MSS would like to reassure all our clients that we have policies, procedures and management plans in place to address the situation. We are following all the guidelines issued by the Department of Health.

You can find detailed information on the Department of Health website.

If you have any questions or concerns regarding services, please contact your local office:

  • Taree / Gloucester 6551 1800
  • Port Macquarie 6551 1810
  • Great Lakes 6551 1820

MSS Great Lakes Office

16 Mar 2020

We are excited to share with you that we officially opened our new MSS Great Lakes office on Tuesday 10 March with the Hon. David Gillespie MP as our guest of honour.

MSS has a brand-new office in Tuncurry. Many of our clients reside in the Great Lakes area and we are proud to announce the opening of our office at 66 Manning Street, Tuncurry.

Manning Support Services Inc. (MSS) is not-for-profit community based organisation which has been operating for over 40 years in the Mid Coast and Port Macquarie-Hastings local government areas. MSS is led by a team of dedicated, qualified and experienced voluntary Board of Directors. MSS employs over 150 staff and proudly works with many exceptional volunteers within the local communities.

The addition of this new space in Tuncurry means we have a local base to better serve our clients in Forster, Tuncurry, the Lakes Way and beyond.

From our new office we will be able to serve our Great Lakes customers with a variety of services and will look to bring many more exciting programs to the local community in the future.

The services currently based in our Great Lakes office include:

  • Home Care Packages;
  • Domestic Assistance;
  • My Meals (our home delivered meals service); and
  • Free counselling for adults and young people over 13 years of age.

Any of our services can be arranged by contacting MSS Great Lakes directly on 6551 1820 where a friendly member of our team will be waiting to assist.

So far MSS Great Lakes has really hit the ground running, with excellent employment for the local area adding to the improved services for our clients.

Based in the Great Lakes office we have:

Great Lakes Home Care Package Team

  • Matt Walton – Case Manager
  • Cathy Baker – Case Manager

Administration Support

  • Meleah Gutherson
  • Stacey Martin

Home Support Workers

A total of nine Home Support Workers are already in the area, with this number set to increase as more clients seek our services.

Supporting the Great Lakes Office are:

Great Lakes Home Care Package Team

  • Kashanna Dreyer – Manager, Home Care Packages
  • Daniel Romer – Assistant Manager, Aged care

Commonwealth Home Support Program (CHSP)

  • Jaylea Muldoon – Manager, Positive Ageing
  • Krystle Marshall – CHSP Case Manager


  • Renee Scarlett-Manager, Connected Families
  • Jason Murphy-Counsellor

Mothers are the best!

15 May 2019

Alan Fairhurst from Taree Lions Club donated cakes for Mothers’ Day to a group of our clients on Friday 10th May 2019. Manning Valley Cake Decorating kindly iced and decorated the cakes.  The big smiles on our clients’ faces show how much these mums appreciated the gesture and enjoyed their day!  The photo was taken outside of Club West.



Manning Support Services Inc.