Manning Support Services Inc.

Our Senior Leadership Team

Joshua Rogers – Chief Executive Officer

Joshua has been at MSS since 2010, starting as a NILS officer and moving into a senior support role, then management, and prior to his appointment as CEO was Executive Manager Aged Care. Joshua has an approachable and supportive manner, with a hands on approach to leadership. He cares for the staff as they continue to deliver high-quality services to all areas of MSS business. His focus is on the best possible care for clients. He is not afraid to confront issues and does so fairly. He actively promotes the Values of MSS, and in his own words “Every decision I make is to further deliver on the mission and vision of MSS while upholding our values”. Having risen through the ranks of MSS, Joshua finds it most stimulating to identify staff skills and see the staff reach their targets.  He has personal experience of a wide range of MSS activities and is proud of MSS for providing for promotion and personal development of employees across the organisation. Joshua has a Bachelor of Arts (Psychology) and a Diploma in Information Technology.

 

Steve PanosSteve Panos –  Chief Financial Officer

Steve is a qualified Accountant with a Bachelor of Business (major in Accounting). Steve has had a comprehensive work journey working for over 13 years as an Assistant Accountant, Financial Accountant & Transaction Services Accountant. In these roles, Steve gained the necessary experience to overcome a wide range of Accounting & Finance challenges that directly impacted organisational performance. Steve then ventured into small business for over 12 years and well exceeded all set expectations. He decided to share his expertise through teaching Business and Accounting at TAFE NSW before joining the MSS team in November 2016.  Steve is passionate about family and community, and his personable approach is held in high regard.

 

Renee Scarlett

Renee Scarlett –  Senior Manager Connected Families

Renee was appointed Manager for the Connected Families team in 2018 after 12 months in the Acting Manager’s role. Renee has been with MSS since 2014 as a Family Support Worker in both our Gloucester and Taree offices. Renee has 20 years experience working in community services roles including Early Childhood Education, Coordinator of After School and Vacation Care Services, Youth Development Officer, Domestic Violence Specialist Worker, program facilitation and Team Leadership roles. Renee has qualifications in Community Services and Frontline Management and a wealth of experience working collaboratively with Government and non-Government agencies to promote positive outcomes for clients and community.

 

Garrett Hogan – Senior Manager Program Delivery and Development

Garrett has worked in the food, customer and human service industry his entire career. Throughout his employment he has held a variety of positions in the hospitality industry, and also ran and managed a successful business servicing the Mid North Coast community. When joining MSS in 2014, Garrett coordinated a team for the creation and delivery of meals for the My Meals program. Prior to his recruitment to the Senior Manager Program Delivery and Development role at MSS, he was the Chef for the My Meals program, leading on to the successful appointment of Assistant Manager, Positive Ageing and then Manager Aged Care . In this role he led and supported the Positive Ageing team consisting of various CHSP funded programs, including Social Outings, CHSP Case Management, Volunteer Resources, and Community Visitor Scheme. Garrett is passionate about his work and the team around him, but most of all strives to ensure that elderly clients within our community are supported to continue to live in their home with dignity and respect.

 

Kashanna Dreyer – Senior Manager Quality, Compliance and Safety

Kashanna has had a rewarding career with MSS commencing in March 2014. She holds qualifications in Accounting, Business Administration, Health and Leisure, Aged Care and Dementia. Kashanna is also a qualified Home Support Assessor and holds a Leading Age Services Australia (LASA) accredited Case Management Certificate. Kashanna is extremely motivated and client focused, endeavouring to ensure MSS is providing exceptional services to clients and our community. Her passion and commitment drive her team to achieve excellent results and she is very proud to have been an integral part of the growth of the Home Care Package team. Due to this growth, in 2021 Kashanna moved into the position of Senior Manager, Quality, Compliance and Safety and managed the Clinical and Allied Health Team, introducing a new Nursing department and numerous nursing services for MSS clients. Kashanna ensures MSS is exceeding in all areas such as Aged Care Quality Standards and that MSS remains compliant in areas such as clinical governance, program guidelines, and numerous funding body requirements, keeping abreast of the ever changing climate in which MSS operates.

 

 

Siobhan Kennedy – Senior Manager Human Resources

Siobhan joined MSS in 2019 to begin developing the HR team. She has extensive experience in HR both in the UK and here in Australia. Since commencing with MSS she has overseen the recruitment of many new employees, as well as working with the Executive team to carry out a substantial restructure. Siobhan is excited to work towards a strong future of growth for MSS and enhancing our culture. Siobhan has a Bachelor of Arts in Business and Management and is proud to promote MSS’s values across the organisation.

 

 

 

Jenny Anderson – Senior Manager Home Care

Jenny has enjoyed a rewarding career in the community services sector for the last 18 years, working in leadership roles in both Government and not for profit community organisations spanning from remote western NSW to the east coast. Jenny has experience in Government service delivery, remote Indigenous program development, employment services, women’s and children’s Domestic Violence Safe House services and NDIS Supported accommodation. Jenny joined MSS in 2019 and prior to her successful recruitment into the Senior Manager role, Jenny worked as a Case Manager, Assistant Manager, and Manager. Jenny brings to MSS a wealth of experience in innovative program delivery ensuring that MSS clients receive the support they need to live safely and independently at home.

 

 

 

Jules Lorrain – Senior Manager Quality, Compliance and Risk

Jules joined the MSS team in November 2021, bringing over 12 years of experience working in the Disability and Aged Care sectors. Shortly out of high school, Jules found her passion for equality and care. Holding a range of roles, Jules gained experience as a Direct Support Worker, Physio Aid, Case Manager, Employment Consultant, and Home Support Assessor. In 2016 Jules moved into leadership roles with the Local Area Coordination program where she supported the rollout of the National Disability Insurance Scheme and held the privilege of leading teams across the Central Coast and Hunter New England regions. Most recently, Jules managed a Home Care service providing care to older people and people with a disability living across the Hastings and Tamworth regions. Jules holds a Bachelor’s Degree in Health Science (Leisure and Health) and is currently completing qualifications in Business and Quality Auditing. Jules oversees the compliance of MSS and is constantly reviewing what we do, and how we do it, so that we are continuously improving and striving to achieve our Vision and Mission.

 

Ashana McEvoy – Senior Manager Finance Systems

Ashana commenced with MSS in November 2021. Ashana returned to the Manning after living in Queensland and Europe since 2013, where she completed her Bachelor of Business (majoring in Accounting). Following completion of her degree she has gained diverse experience across a number of analytical roles, both with multinational organisations and local not-for-profits.  She ties her professional experience and education together in her position leading the day-to-day operations of MSS Finance team and championing change through the implementation of new software to streamline our financial operations.

Manning Support Services Inc.