Manning Support Services Inc.

Our Leadership Team


nikki-clancyNikki Clancy – CEO

Nikki’s strong leadership skills and commitment to the values of MSS lead to her being appointed CEO in February 2018. Nikki began her career at MSS as the Team Leader, Child and Family in 2010. Since then she has managed the Ageing and Disability team as well as the Connected Families team, giving her a wealth of knowledge and experience in the suite of programs run by MSS. Nikki became Acting CEO in February 2017.

She is values-driven, has a ‘hands-on’ management style and is committed to bringing best practice to the not-for-profit sector.

Before this role, Nikki worked in the Early Childhood sector developing and managing sizeable early childhood centres in the Newcastle region. She holds undergraduate and postgraduate qualifications with a Graduate Diploma in Human Services (Child and Adolescent Welfare) and also in Early Childhood.


Joshua Rogers – Executive Manager Aged Care

Joshua has been at MSS since 2010, starting as a NILS officer and moving into a senior support role, then management. Joshua has a personal approach and cares for the staff and clients his teams support. His approachable manner provides his team with the support they need to continue to deliver high-quality services to the Social Support, Respite, Domestic Assistance and No Interest Loans teams. Joshua has a Bachelor of Arts (Psychology) and a Diploma in Information Technology.


Steve PanosSteve Panos –  Chief Financial Officer

Steve is a qualified Accountant with a Bachelor of Business (major in Accounting). Steve has had a comprehensive work journey working for over 13 years as an Assistant Accountant, Financial Accountant & Transaction Services Accountant. In these roles, Steve gained the necessary experience to overcome a wide range of Accounting & Finance challenges that directly impacted organisational performance. Steve then ventured into small business for over 12 years and well exceeded all set expectations. He decided to share his expertise through teaching Business and Accounting at TAFE NSW before joining the MSS team in November 2016.  Steve is passionate about family and community, and his personable approach is held in high regard.


Renee Scarlett

Renee Scarlett –  Manager, Connected Families

Renee was appointed Manager for the Connected Families team in 2018 after 12 months in the Acting Manager’s role. Renee has been with MSS since 2014 as a Family Support Worker in both our Gloucester and Taree offices. Renee has 20 years experience working in community services roles including Early Childhood Education, Coordinator of After School and Vacation Care Services, Youth Development Officer, Domestic Violence Specialist Worker, program facilitation and Team Leadership roles. Renee has qualifications in Community Services and Frontline Management and a wealth of experience working collaboratively with Government and non-Government agencies to promote positive outcomes for clients and community.


Jaylea Muldoon – Manager, Positive Ageing

Jaylea has more than a decade of experience in business management including not-for-profit organisations. She brings extensive experience in managing teams both locally and internationally. With a desire to assist people in all stages of their life, Jaylea lives her life to the fullest which led her to follow her ambitions in studying Mental Health and working in the human services industry. Jaylea holds qualifications in Accounting, Business and Community Services. An enthusiastic and professional addition to the team, Jaylea continually strives to deliver quality services with a sincere personal touch.


Kashana Dreyer – Manager, Home Care Packages

Kashanna has had a rewarding career with MSS since commencing in March 2014. She holds qualifications in Accounting, Business Administration, and Health and Leisure, specifically aged care and dementia. Kashanna is also a qualified Home Support Assessor and holds a Leading Age Services Australia (LASA) accredited case management certificate.  As someone who is extremely motivated and client focused, she endeavors to ensure MSS is providing exceptional services to clients and our community. Her passion and commitment drives her team to achieve excellent results and she is very proud to be an ongoing and integral part of the growth of the Home Care Package team.





Manning Support Services Inc.