Manning Support Services Inc.

Our Senior Leadership Team

Joshua Rogers – Chief Executive Officer

Joshua has been at MSS since 2010, starting as a NILS officer and moving into a senior support role, then management, and prior to his appointment as CEO was Executive Manager Aged Care. Joshua has an approachable and supportive manner, with a hands on approach to leadership. He cares for the staff as they continue to deliver high-quality services to all areas of MSS business. His focus is on the best possible care for clients. He is not afraid to confront issues and does so fairly. He actively promotes the Values of MSS, and says: “Every decision I make is to further deliver on the mission and vision of MSS while upholding our values.” Having risen through the ranks of MSS, Joshua finds it most stimulating to identify staff skills and see the staff reach their targets.  He has personal experience of a wide range of MSS activities and is proud of MSS for providing for promotion and personal development of employees across the organisation. Joshua has a Bachelor of Arts (Psychology) and a Diploma in Information Technology.

 

Steve Panos –  Chief Financial Officer

Steve is a qualified Accountant with a Bachelor of Business (major in Accounting). Steve has had a comprehensive work journey working for over 13 years as an Assistant Accountant, Financial Accountant & Transaction Services Accountant. In these roles, Steve gained the necessary experience to overcome a wide range of Accounting & Finance challenges that directly impacted organisational performance. Steve then ventured into small business for over 12 years and well exceeded all set expectations. He decided to share his expertise through teaching Business and Accounting at TAFE NSW before joining the MSS team in November 2016.  Steve is passionate about family and community, and his personable approach is held in high regard.

 

Garrett Hogan – General Manager, Aged Care

Garrett has worked in the food, customer and human service industry his entire career. Throughout his employment he has held a variety of positions in the hospitality industry, and also ran and managed a successful business servicing the Mid North Coast community. When joining MSS in 2014, Garrett coordinated a team for the creation and delivery of meals for the My Meals program. Prior to his recruitment to the Senior Manager Program Delivery and Development role at MSS, he was the Chef for the My Meals program, leading on to the successful appointment of Assistant Manager, Positive Ageing and then Manager Aged Care . In this role, he led and supported the Positive Ageing team consisting of various CHSP funded programs, including Social Outings, CHSP Case Management, Volunteer Resources, and Community Visitor Scheme. Garrett is passionate about his work and the team around him, but most of all strives to ensure that elderly clients within our community are supported to continue to live in their homes with dignity and respect.

 

Renee Scarlett –  Senior Manager, Connected Families

Renee was appointed Manager for the Connected Families team in 2018 after 12 months in the Acting Manager’s role. Renee has been with MSS since 2014 as a Family Support Worker in both our Gloucester and Taree offices. Renee has 20 years experience working in community services roles including Early Childhood Education, Coordinator of After School and Vacation Care Services, Youth Development Officer, Domestic Violence Specialist Worker, program facilitation and Team Leadership roles. Renee has qualifications in Community Services and Frontline Management and a wealth of experience working collaboratively with Government and non-Government agencies to promote positive outcomes for clients and community.

 

Kashanna Dreyer – Senior Manager, Business Development and Human Resources

Kashanna has had a rewarding career with MSS commencing in March 2014. She holds qualifications in Accounting, Business Administration, Health and Leisure, Aged Care and Dementia. Kashanna is also a qualified Home Support Assessor and holds a Leading Age Services Australia (LASA) accredited Case Management Certificate. Kashanna is extremely motivated and proud to have been an integral part of the growth of the Home Care Package team as MSS’s first Home Care Package Case Manager. Due to this growth, Kashanna’s first Senior Management role was in the Home Care team. In 2021, she moved into the newly created role of Senior Manager, Quality, Compliance and Safety while also establishing the Clinical and Allied Health Team, introducing a new Nursing department and numerous nursing services for MSS clients. Kashanna ensured MSS was exceeding in all areas such as Aged Care Quality Standards. program guidelines and numerous funding body requirements, keeping abreast of the ever-changing climate in which MSS operates. Kashanna’s newest role as Senior Manager Business Development and Human Resources focuses on growth and development, working towards a strong future of growth for MSS and enhancing our workplace culture, ensuring MSS remains the Employer of Choice in the region.

 

Jenny Anderson – Senior Manager, Home Care

Jenny has enjoyed a rewarding career in the community services sector for the last 18 years, working in leadership roles in both Government and not-for-profit community organisations spanning from remote western NSW to the east coast. Jenny has experience in Government service delivery, remote Indigenous program development, employment services, women’s and children’s Domestic Violence Safe House services and NDIS Supported accommodation. Jenny joined MSS in 2019 and prior to her successful recruitment into the Senior Manager role, Jenny worked as a Case Manager, Assistant Manager, and Manager. Jenny brings to MSS a wealth of experience in innovative program delivery ensuring that MSS clients receive the support they need to live safely and independently at home.

 

Matthew Walton – Senior Manager, Program Delivery and Development 

Matthew has been with MSS since 2019 and has experience across many areas of the organisation. He commenced as a Case Manager and was involved with the opening of the MSS office in Tuncurry and growth of client base in the area. He also managed the Rostering and Social teams, before taking on the role of Manager, Lifestyle, Lawns and Volunteering where he assisted with the development of two social hubs and was responsible for growth of the MSS Social program and improvements in processes across the Lawns department. Matthew has qualifications in Business Management, Community Sector Management and Hospitality Management, and brings to MSS 13 years of management experience in the hospitality sector, running multimillion-dollar restaurants, as well as three years working within the not-for-profit Employment Services sector in various roles. Matthew was appointed Senior Manager for Program Delivery and Development in 2022, and brings his creativity, innovative leadership style and client-focused approach to this important role.

 

Jules Lorrain – Senior Manager, Quality, Compliance and Risk

Jules joined the MSS team in November 2021, bringing over 12 years of experience working in the Disability and Aged Care sectors. Shortly out of high school, Jules found her passion for equality and care. Holding a range of roles, Jules gained experience as a Direct Support Worker, Physio Aid, Case Manager, Employment Consultant, and Home Support Assessor. In 2016 Jules moved into leadership roles with the Local Area Coordination program where she supported the rollout of the National Disability Insurance Scheme and held the privilege of leading teams across the Central Coast and Hunter New England regions. Most recently, Jules managed a Home Care service providing care to older people and people with a disability living across the Hastings and Tamworth regions. Jules holds a Bachelor’s Degree in Health Science (Leisure and Health) and is currently completing qualifications in Business and Quality Auditing. Jules oversees the compliance of MSS and is constantly reviewing what we do, and how we do it so that we are continuously improving and striving to achieve our Vision and Mission.

 

Ashana McEvoy – Senior Manager, Administration, Finance and Systems

Ashana commenced with MSS in November 2021. Ashana returned to the Manning after living in Queensland and Europe since 2013, where she completed her Bachelor of Business (majoring in Accounting). Following the completion of her degree, she has gained diverse experience across a number of analytical roles, both with multinational organisations and local not-for-profits.  She ties her professional experience and education together in her position leading the MSS Finance and Administration teams, as well as championing change through the implementation of new software to streamline our operations.

 

Wendy Martin – Senior Manager, Clinical Team

Wendy is a Registered Nurse who has extensive experience in the medical field working in both the government and private sectors throughout her career. Wendy manages her Clinical team to ensure they provide our clients with comprehensive care by developing, monitoring and evaluating each client’s individual needs. Wendy works closely with the Quality, Compliance and Risk team to ensure MSS remains compliant in all areas of clinical governance.

 

Matthew Hoadley – Senior Manager, IT

Matthew started his IT career with Ergon Energy in Queensland, before spending 10 years working with small to medium businesses in Sydney and on the NSW mid north coast.  He has more than a decade’s experience in the not-for-profit sector where he has enjoyed using his IT experience to work collaboratively to improve social outcomes and support and build up the local community. In his role with MSS, Matthew is focused on delivering improved compliance and security, along with cost-effective ICT systems. He’s especially passionate about empowering staff through training and IT solutions that allow them to deliver better outcomes for clients. Matthew has trained in vendor-based certifications and frontline management and has many years of practical experience working with contractors, volunteers, business owners and government agencies.  Matthew has also trained in hospitality and mental health first aid, and has a Diploma of Theology.

Manning Support Services Inc.