Manning Support Services Inc.

Our Leadership Team


nikki-clancyNikki Clancy – CEO

Nikki has brought strong leadership and strategic oversight to MSS since she was appointed as Team Leader, Child and Family in 2010. Since then she has managed the Ageing and Disability team as well as the Connected Families team, giving her a wealth of knowledge and experience in the suite of programs run by MSS. Nikki became Acting CEO in February 2017 and in December 2017 took on the role of CEO. She is values-driven, has a ‘hands on’ management style and is committed to bringing best practice to the not-for-profit sector.

Prior to this role, Nikki worked in the Early Childhood sector developing and managing large early childhood centers in the Newcastle region. She holds undergraduate and postgraduate qualifications with a Graduate Diploma in Human Services (Child and Adolescent Welfare) and also qualifications in Early Childhood.


Joshua Rogers – Manager, Community Wellbeing

Joshua has been at MSS since 2010, starting off as a NILS officer and moving into a senior support role, then management. Joshua has a personal approach and cares for the staff and clients his teams support. His approachable manner provides his team with the support they need to continue to deliver high quality services to the Social Support, Respite, Domestic Assistance, Counselling and No Interest Loans teams. Joshua has a Bachelor of Arts (Psychology) and a Diploma in Information Technology.


Jaylea Muldoon – Manager, Positive Ageing

Jaylea has more than a decade of experience in business management including not-for-profit organisations. She brings extensive experience
managing teams both locally and internationally. With a desire to assist people in all stages of their life, Jaylea lives her life to the fullest which led her to follow her ambitions in studying Mental Health and working in the human services industry. Jaylea holds qualifications in Accounting, Business and Community Services.

An enthusiastic and professional addition to the team, Jaylea constantly strives to deliver quality services with a sincere personal touch.


Steve PanosSteve Panos –  Manager, Finance and Administration

Steve is a qualified Accountant with a Bachelor of Business (major in Accounting). Steve has had a comprehensive work journey working for over 13 years as an Assistant Accountant, Financial Accountant & Transaction Services Accountant. In these roles Steve gained necessary experience to overcome a wide range of Accounting & Finance challenges that directly impacted organisational performance. Steve then ventured into small business for over 12 years and well exceeded all set expectations. He then decided to share his expertise through teaching Business and Accounting at TAFE NSW.  Steve is passionate about family and community and his personable approach is held in high regard.


Renee Scarlett

Renee Scarlett –  Manager, Connected Families

Renee has worked for MSS for the past 3 years as a Family Support Worker in both our Gloucester and Taree offices. Renee has 18 years experience working in Community Services roles including Child Care, Coordination of After School and Vacation Care Services, Youth work, Domestic Violence Specialist Worker and Team Leadership roles and program facilitation. Renee has qualifications in Community Services and Front line Management and experience working collaboratively with Government and non-Government agencies to promote positive outcomes for clients and community.



Manning Support Services Inc.